How to Choose the Right Title Agency: Key Questions for Buyers and Realtors

Susan Aponte
Jan 14
3 min read

Introduction

Choosing the right title agency is a crucial step in the real estate process. Whether you're a buyer, seller or a realtor, the title agency you select plays a key role in ensuring a smooth transaction. Here are essential questions to ask when evaluating a title agency to help you make an informed choice.

1. What is Their Level of Expertise?

Why It Matters: Experience and knowledge are vital in handling complex real estate transactions.
What to Ask:
- How long have you been in business, and what is your experience in the title industry?
- What areas or types of real estate transactions do you specialize in (e.g., residential, commercial, investment properties)?
- Are you locally owned, and how well do you know the local market?

Look for a company with a proven track record and familiarity with local regulations and market conditions.

2. Are They Reliable and Transparent?

Why It Matters: A reliable title agency ensures there are no delays, errors, or surprises during closing.
What to Ask:
- Can you provide references or client testimonials?
- What’s your typical turnaround time for title searches and closings?
- What sets your title company apart from others? Why should I choose you over your competitors?
- Do you have relationships with local real estate professionals and lenders that enhance the process?

A trustworthy agency should communicate openly and proactively address potential challenges.

3. What Services Do They Offer?

Why It Matters: Not all title agencies offer the same range of services. It’s essential to choose one that aligns with your needs.
What to Ask:
- Do you provide educational resources for buyers and sellers, such as a breakdown of the closing process or information on title insurance and filing for homestead exemption?
- Do you handle complex issues like probate, liens, or judgments on the title?
- Do you offer digital closings or remote notary services?

Choose an agency that offers a comprehensive suite of services to simplify the process for all parties involved.

4. What Are the Costs?

Why It Matters: Title services come with associated fees, and understanding these costs upfront can prevent surprises.
What to Ask:
- Can you provide a detailed breakdown of your fees and explain what they cover?
- Are there any additional or unexpected charges I should anticipate?
- How do your fees compare to other title companies in the area?

Opt for an agency that is transparent about pricing and provides clear, upfront estimates.

real estate costs, closing costs, real estate closing

5. What Technology Do They Use?

Why It Matters: In today’s fast-paced world, the use of modern technology can streamline the process.
What to Ask:
- Do you use secure systems for document sharing and communication?
- Can you accommodate virtual or hybrid closings?
- How do you safeguard against wire fraud and cybersecurity threats?

An agency that leverages technology can offer faster and more secure services.

6. Communication and Support

Why It Matters: Clear communication and reliable support ensure a smooth and stress-free transaction.

What to Ask:

How often will I be updated on the status of my file, and through what means (e.g., email, phone, or an online portal)?
Who will be my primary point of contact, and how accessible are they?
Can you walk me through the closing process and answer any questions I have along the way?

An agency that prioritizes communication will keep you informed and provide the guidance you need at every step.

Final Thoughts

The right title agency can make or break your real estate experience. By asking these key questions, you’ll be better equipped to choose a partner who brings expertise, reliability, and a suite of valuable services to the table. Remember, a little due diligence upfront can save you time, money, and stress later.